Our Safety Protocols

• WE TAKE THE TEMPERATURE OF STAFF, GUESTS AND VISITORS ON ARRIVAL.
• ONLINE CHECK-IN.
• RESTRICTED ENTRY FOR VISITORS.
• CONSTANT WASHING AND DISINFECTION OF SURFACES.
• CONSTANT DAILY CLEANING OF SHARED SURFACES AND OBJECTS – SUCH AS: SWITCHES, DOORKNOBS, HANDRAILS, TABLES, CHAIRS.
• WINDOWS AND DOORS KEPT OPEN IN INDOOR SPACES.
• RESTRICTED USE OF INDOOR AREAS.
• 70% ALCOHOL AVAILABLE AT STRATEGIC POINTS – RECEPTION, CAFÉ, RECEPTION RESTROOMS AND IN THE UNITS.
• SIGNS AT STRATEGIC POINTS WITH INFORMATION SUCH AS – MANDATORY USE OF MASKS AND HAND HYGIENE.
• LIQUID SOAP, 70% HAND SANITIZER AND PAPER TOWELS IN THE RECEPTION RESTROOMS.
• TABLES SPACED FOR SOCIAL DISTANCING, IN A COVERED OUTDOOR AREA, FOR BREAKFAST AND OTHER MEALS.
• BREAKFAST SERVED SEPARATELY IN INDIVIDUAL CONTAINERS AND PORTIONS.
• OPTION OF BREAKFAST AND MEALS SERVED IN THE UNITS – AT NO EXTRA COST.
• PRIVATE OUTDOOR AREAS FOR EACH CHALET.
• TRAINED STAFF USING PPE - MASKS.
• OUR UNITS ARE ALWAYS CLEANED AND SANITIZED, WITH A FINAL SANITIZATION USING OZONE AND COLD PLASMA.
• SPA WATER TREATED WITH OZONE.
• MINIBAR DELIVERED AT CHECK-IN.
• UNIT CLEANING DURING THE STAY ONLY BY PRIOR APPOINTMENT.
• ONGOING TRAINING AND AWARENESS FOR ALL STAFF ON THE IMPORTANCE OF THE MEASURES AND PRECAUTIONS ADOPTED, INCLUDING IN THEIR PERSONAL DAILY ROUTINE.
• RESPONSIBLE TOURISM SEAL.